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Information provided is in summary
format. Any difference between the summary provided and
actual contract will be settled in favor of the contract.
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What
is an EAP? |
An
EAP gives you and your family members easy, free, and
confidential access to professional counseling and
referrals to community resources. The EAP is
accessible 24 hours per day and is staffed by
qualified counselors throughout most communities. |
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What
does it cost? |
The counseling and referral services are free.
There are no deductibles or cost sharing for these
services. Your employer pays all the costs associated
with EAP services. |
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What
services will the EAP cover? |
Professional
face-to-face counseling helps you with a full range of
emotional and personal problems, including:
-Alcohol
/ Drug Abuse
-Emotional
problems
-Marriage
and family issues
-Behavioral
problems
-Stress
-Job
related issues
-Anger
management
-Other
personal problems
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What
can I expect when I call? |
You will talk to a BPA Care Coordinator who will
collect background information about you (for example,
your employer, your address). The Care Coordinator
will ask you several questions about your needs to
make a referral to an EAP counselor or to a community
resource. The Care Coordinator may help you make the
first contact with the counselor and arrange the first
appointment. |
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Is
the EAP confidential? |
Any information you share, and even your use of EAP
services, is confidential. |
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How
do I contact the EAP? |
You can call for help
24 hours a day, seven days a week. You can reach
BPA Health through the toll-free number:
1-800-726-0003. You can also get more
information from their website at
www.BPAHealth.com. |
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Frequently Asked Questions |
Click here for answers to
some frequently asked questions. |
